Saunas that are too large to ship with a standard Freight Carrier must ship by a flatbed truck service. The customer is expected to offload the unit from the truck. The common methods are below:
Piece-by-piece offloads: the customer should have a group of 2-4 people to assist with the offload. This procedure involves unpackaging the sauna on the trailer and offloading each component by hand. This typically takes 1-2 hours, depending on the model sauna.
Forklift offload: If the customer has access to a forklift, they can offload the complete pallet from the flatbed trailer. This can be done at the sauna destination address, or at a business that may have access to a forklift.
Offloading Service: Upon purchase, the driver will offload the unit piece by piece on their own, and stack the components at a site within 25 yards of the parked trailer.