Tylo Sauna Heaters

Yes. Tylo heaters utilize a proprietary Thermosafe flocked coating on the outer shell. This velvet-like finish ensures the front and sides of the heater stay at a relatively low temperature, roughly 104 degrees Fahrenheit, making them the safest choice for families with small children. We note that the top grill and rocks still remain dangerously hot and must be avoided.

While North American safety codes generally suggest a guard, Tylo is the only brand where many users consider it optional due to the Thermosafe cool-touch shell. However, we still recommend a guard for added safety to prevent anyone from accidentally leaning over the hot stone tray at the top of the unit.

Tylo’s unique engineering includes twin side air chambers that act as a convective turbo-boost. These chambers pull cool air from the floor and move it rapidly over the heating elements. We find this design allows Tylo heaters to reach 190 degrees Fahrenheit significantly faster than traditional solid-box cabinet heaters.

Unlike standard heaters that operate at either 100 percent or zero power, Tylo elements cycle in stages. Once the room reaches the target heat, the system turns off specific elements while maintaining others. This results in a stable, consistent temperature with fewer cold spikes and significantly lower energy consumption.

Yes. Because of the divided output technology, Tylo heaters do not have to re-heat from a cold start every time the thermostat engages. We have verified that this can result in 15 to 20 percent less energy usage to maintain a steady temperature compared to traditional single-stage heaters.

Every Tylo Sense model includes a built-in air humidifier reservoir. We recommend filling this before starting your session to provide a base humidity level of 10 to 15 percent. This prevents the dry, stinging nose sensation often associated with the initial stage of electric sauna sessions.

Yes, provided you are utilizing the Elite control panel. This hub works with the WellAccess app to allow full WiFi control of temperature, lighting, and humidity levels directly from your smartphone, ensuring your sauna is preheated exactly to your preference before you enter.

The Pure is a sleek touch panel designed for straightforward time and temperature management. The Elite is a full-color touchscreen that enables WiFi connectivity, customizable user profiles, and the ability to manage external features such as chromotherapy lighting and audio systems.

Yes. Tylo’s advanced digital controls allow for a standby setting where the sauna is maintained at a low, energy-efficient temperature, such as 100 degrees Fahrenheit. We find this allows the room to reach peak therapeutic heat in just 5 to 10 minutes when you are ready to bathe.

This is the sound of the internal relays engaging the various stages of the heating elements. Because Tylo cycles its power frequently to maintain a perfectly steady temperature, you will hear more clicking than with a traditional mechanical heater; this is a normal part of the staged heating process.

The high-limit safety reset is located at the very bottom of the heater near the electrical entry. If the heater has power but fails to warm up, we suggest using a thin object to manually press the internal button through the access hole to restore the safety circuit.

No. Tylo strictly requires the use of natural Dolerite or Vulcanite rocks. We warn against using ceramic stones or river rocks, as these can cause the staged heating elements to overheat and potentially crack the stainless steel inner casing, which voids the manufacturer's warranty.

We have found that the Tylo Elite requires a dedicated 2.4 GHz WiFi band rather than a 5 GHz band. Additionally, because sauna foil barriers can block signals, we suggest ensuring your router or an extender provides at least a 60 percent signal strength at the control panel location.

While European standards often mandate it, many Tylo controls provided for the US and Canada do not strictly require a door contact for standard manual operation. However, we note that a door sensor is a critical safety component for remote activation via the smartphone app to prevent firing if the door is open.

This feature is designed for high-use or public environments. It keeps the sauna at a pre-set lower temperature so it can reach full heat almost instantly. For home users, we suggest disabling this feature in the system settings to maximize energy savings when the sauna is not in use.

Tylo heating elements are engineered for direct contact with natural stone. Ceramic stones do not have the same thermal breathability and can trap excessive heat, leading to element failure or cracking. We require only natural Dolerite stones to maintain the integrity of the elements.

We recommend restacking the stones as many times per year as you use the sauna per week. For instance, if you bathe three times weekly, restack the stones three times a year. This prevents stone dust from clogging the side chambers and ensures your heater remains efficient.

This is the integrated humidifier and fragrance holder. While optional, we suggest filling it with water to provide base humidity. This is also the only location where essential oils should be added; never pour fragrances directly onto the dry stones.

In the US, Tylo heaters are programmed to adhere to safety caps of 194 degrees Fahrenheit. If your unit stops significantly below this, it is likely the high-limit safety switch has tripped. This is often caused by stones covering the side air chambers or having a ceiling height exceeding 8 feet.

On manual Sport models, this pilot lamp indicates the unit is energized. If it is flashing, it typically means the thermostat is not set high enough to engage the contactor or the mechanical timer has not been turned past the initial three-hour delay zone into the active start zone.

Yes. Tylo is unique because they manufacture their own heating elements in-house. We maintain a stock of replacement coils for various models, making it possible to repair a single dead element and preserve your existing Thermosafe shell rather than replacing the entire unit.

Tylo digital controls use numbered LED sequences for diagnostics. LED 1 indicates a sensor fault, LED 3 means the internal circuit board has overheated, and LED 6 suggests a communication loss. We suggest power-cycling your breaker for 30 seconds to reboot the system and clear these errors.

If the breaker is on but the display is dead, the high-limit safety switch has likely tripped. When the safety cut-out activates, it completely severs power to the digital panel for safety. You must manually reset the red button at the bottom of the heater to restore the display.

Combi models utilize electrode pins to monitor water. If the panel shows an error when the tank is full, it typically means there is a buildup of limescale or oils on the pins. We recommend cleaning the red, white, and black electrodes with a soft cloth to restore sensor accuracy.

Yes. The Sense Combi is a true hybrid system. You can operate it in Dry Mode for high-heat, low-humidity sessions. Its advantage is the Soft Sauna mode, which allows for a lower temperature paired with higher constant humidity, ideal for a milder steam experience.

A light whistling hum is normal as the steam generator pushes vapor through the fragrance holder. If the sound becomes loud, ensure the herb bowl or fragrance holder is not blocked by debris or essential oil buildup, which can create unnecessary backpressure.

No. We strictly require a hard, non-porous surface such as tile, stone, or concrete. While the shell remains cool to the touch, the base of the heater still radiates significant thermal energy that can melt or damage synthetic flooring materials.

The core components like the heater shell and elements are covered for five years in residential use. However, electronic accessories like Bluetooth audio components typically carry a one-year warranty. We remind users that the unit must be registered within 60 days to maintain full coverage.

We recommend installing Tylo heaters on a standard dedicated breaker. High-output elements naturally possess a tiny amount of leakage current when cold, which causes sensitive North American GFCI breakers to trip instantly. Standard breakers are generally permissible for fixed-wire sauna equipment.